Tuesday, February 26, 2008

Internship - Publicly Accessible Knowledge Base

I applied and qualified for internship credit with Utah Valley State College with a project that I was given by my employer at Nu Skin Enterprises. The Help Desk with Nu Skin has a database of over 700 knowledge base articles with resolutions to many known technical problems and issues that are relevant to the Nu Skin employees. The goal of my project was to make those KB articles available to all the Nu Skin employees. The goal was completed as I worked with other Nu Skin employees to make a webpage available where users can search the knowledge base articles and find their own resolutions.

Get a copy of my final Internship report HERE.

No comments: